Vocal Wallstreet® Creative Business Mentorship Programs

Master Terms & Conditions

This Terms and Conditions Agreement (“Agreement”) governs your participation in any program, service, or product offered by Good Girl Enterprises, LLC, dba Vocal Wallstreet® (“Company”). By completing your purchase and clicking the “I Agree” button at checkout, you (“Client” or “Participant”) acknowledge and agree to the terms set forth herein, including any specific program details outlined in the applicable Addendum.

These Terms are effective immediately upon your acceptance and apply to your purchase and participation in the program or service. Please note that the “Effective date” of this agreement will be entered into upon the date of your purchase into any program, service, or product offered by Good Girl Enterprises, LLC, dba Vocal Wallstreet®

Please review this Agreement carefully. By proceeding with your purchase, you confirm that you have read, understood, and agree to be legally bound by this Agreement, including all policies on payment, cancellations, refunds, and participation. If you do not agree, you must not complete your purchase


The Company’s official business address is 1801 NE 123rd Street, Suite 314, N. Miami, FL 33181. Any inquiries or concerns regarding this Agreement can be directed to [email protected] and cc: [email protected].


By enrolling in any program, the Client agrees to abide by the terms of this Master Agreement and its relevant Addendum.

1. GENERAL PROVISIONS:

1.1 Program Enrollment and Deliverables

Upon enrollment, the Client gains access to specific program deliverables, which may include but are not limited to:

  • - One-on-one coaching sessions (applies only to 6-Month Creative Business & VIP Concierge Programs)

  • - Bi-Weekly "Take-Action-Tuesday" calls.

  • - Access to proprietary resources, templates, and tools.

  • - Video modules, coaching call replays, instructional content, and training materials.

  • - Participation in private online communities, portals, or forums.

  • - Personalized business assessments and strategic recommendations.

  • - Special monthly revenue achievement awards (applies only to 6-Month Creative Business & VIP Concierge Programs)

  • - Mastermind meetups

  • - VIP discounts and/or complimentary access to special events

Deliverables for each program tier are detailed in the respective Addendum. The Client understands that deliverables are contingent upon active participation and adherence to program schedules and requirements.

1.2 Nature of Services

The Company provides business mentorship, coaching, and consulting services designed to support the Client in achieving specific professional or business objectives.

Scope of Services:

  • - Educational: Providing knowledge for business development using the 7 S’s to Scaling flagship framework.

  • - Advisory: Offering strategic advice tailored to the Client’s needs.

  • - Supportive: Encouraging accountability, support, and networking opportunities through a community-based culture, and providing feedback through coaching.

Client Responsibility:

The Client acknowledges that the Company’s role is to provide guidance and resources. Implementation, execution, results, financial return on investment and the ultimate success of any strategies are solely the Client’s responsibility.

Exclusions:

The Company does not provide:

  • - Legal, tax, or financial advisory services.

  • - Guaranteed outcomes in revenue, client acquisition, or other specific results.

  • - Direct management or execution of the Client’s business operations.

1.3 No Guarantees

While the Company commits to delivering high-quality coaching and resources, the Client understands that:

  • - Success depends on the Client’s effort, adherence to the program, and ability to implement and execute strategies.

  • - The Company does not promise specific financial outcomes, including but not limited to: increased revenue, profitability or business growth.

Testimonial Disclaimer:

Any testimonials or success stories shared are not indicative of guaranteed results for all program participants and represent individual experiences.

1.4 Program Start Date and Duration

The program start date is defined in the specific Addendum. The Client acknowledges that all access to program content, resources, and deliverables will cease upon the conclusion of the specified program duration unless otherwise agreed upon in writing.

1.5 Program Participation and Expectations

The Client agrees to:

  • - Attend all scheduled sessions/coaching calls and participate fully in group discussions and activities (online and/or in person).

  • - Complete all assigned tasks, exercises, and assessments within the provided timeframes.

  • - Maintain respectful and professional communication with coaches, staff, and fellow program participants.

  • - Seek clarification or support when needed to maximize program benefits.

Failure to meet participation expectations may result in limited outcomes and, in some cases, removal from the program as detailed in Section 3 (Cancellations, Termination, and Withdrawal).

1.6 Communication and Support Channels

The Client will have access to the following communication channels:

  • - Email support for administrative, client experience, or program-related inquiries.

  • - Designated platforms (e.g., private forums, community groups, or messaging apps) for peer interaction and coach communication.

Response Times:

The Company will make reasonable efforts to respond to inquiries within 2 business days during standard operating hours (Monday–Friday, 9:30 AM EST–6:00 PM EST).

Emergency Communication:

In the event of urgent issues affecting program participation (e.g., technical access, emergency cancellations), the Client should contact [email protected].

2. PAYMENT TERMS, PROBATION, AND POLICIES:

2.1 Payment Terms

Upon enrollment, the Client agrees to pay the total program tuition as specified in the relevant Addendum. Payments will be made according to the agreed payment method and schedule outlined therein.

Payment Options:

  • 1. Pay in Full:

  • - Clients who pay the full tuition upfront may receive a discount as described in the Addendum. This discount is contingent upon the payment being received in full by the specified due date.

  • 2. Payment Plan:

  • - Installment payments are due according to the schedule outlined in the Addendum. Failure to meet these deadlines will result in late payment penalties as outlined in Section 2.5. In order to qualify for a payment plan, Client must fill out Proof of Income form and return to [email protected], no later than 24 hours from time of initial program deposit.

Accepted Payment Methods:

  • - Bank transfers (ACH/Wire - processing fees apply as outlined in Section 2.6)

  • - Credit/debit cards (processing fees apply as outlined in Section 2.6)

  • - Approved payment platforms (PayPal, Zelle, CashApp)

  • - Funding Assistance program (see funding affiliates page to apply for funding assistance with best eligible program in which you meet the qualifying criteria)

The Client agrees to maintain valid and up-to-date payment information on file for the duration of the payment plan.

2.2 Non-Refundable Deposits and Tuition:

  • - Full Payments: Full payments are non-refundable after 72 hours from the date of the full payment made towards the program tuition. Please note: Full payments are non-refundable and non-transferable, regardless of program participation, unless otherwise specified in a written agreement.

  • - Initial Deposit: The deposit required to secure enrollment in the program is strictly non-refundable (see detailed non-refundable stipulations of your deposit for your specific program within the Addendum enclosed).

  • - Non-Refundable Tuition: After 72 hours from the date of deposit all payments made toward tuition are non-refundable and non-transferable, regardless of program participation, unless otherwise specified in a written agreement

2.3 Cancelation and Program Withdrawal:

2.3.1 Client-Initiated Cancellation

Clients may request to cancel their enrollment in the program by submitting a formal written request to [email protected] (cc: [email protected]). This request must meet the following requirements:

  • - Timing: The cancellation request must be received no later than 7 calendar days prior to the next scheduled payment due date.

  • - Form of Submission: Requests must be submitted via email to the specified email addresses mentioned above. Verbal or informal notifications (e.g., text messages, social media DMs) will not be accepted.

  • - Acknowledgment: Cancellation is only considered effective upon written acknowledgment via email from the Company.

  • - Client Responsibility: Client-initiated cancellation still holds Client in contempt to paying full remaining balance of the program tuition unless exempt as specified within Section 2.3.6.

Implications of Cancellation:

  • - Please Note: Any cancellation request submitted outside the specified timeframe will not relieve the Client from their obligation to fulfill the remaining balance of the tuition.

  • - All paid amounts up to the date of cancellation are non-refundable and non-transferable as outlined in Section 2.2.

Example of Acceptable Cancellation Request:

“I, [Client Name], enrolled in the [Program Name], hereby request to cancel my enrollment effective immediately. I understand that I remain responsible for all outstanding tuition obligations as detailed in my enrollment agreement.”

2.3.2 Company-Initiated Termination

The Company may terminate the Client’s participation in the program under the following circumstances:

1. Non-Compliance with Payment Terms:

  • - Failure to make payments on time as detailed in Sections 2.1 and 2.5.

    2. Breach of Conduct or Code of Ethics:

  • - Displaying disruptive behavior, engaging in non-compliance, defiance, or violating intellectual property rights, as defined in Section 3.

    3. Inability to Meet Program Requirements:

  • - Failure to complete required assignments, attend scheduled coaching call sessions, and/or mastermind meetups, or demonstrate lack of active participation.

    4. Legal or Ethical Violations:

  • - Engaging in illegal, unethical, or fraudulent activities that could harm the integrity of the program or its participants.

Implications of Termination:

  • - The Client will immediately lose access to all program materials, coaching sessions, members portals and community platforms.

  • - No refunds or credits will be issued for any payments made prior to termination.

  • - The Client remains responsible for any outstanding tuition balance.

2.3.3 Termination Due to Non-Participation, Non-Compliance, Intellectual Property Violations or Disruptive Behavior

The Company reserves the right to terminate the Client’s enrollment if they fail to actively participate in the program or if their conduct negatively impacts other participants or program operations.

Definitions and Prohibited Conduct:

2.3.3.1 Disruptive Behavior

Disruptive behavior undermines the learning environment or interferes with the program’s objectives. Examples include:

  • - Verbal Abuse: Threatening, inappropriate or offensive language directed at staff or participants in any program-related communication.

  • - Session Interruption: Repeatedly interrupting or failing to follow session protocols, or dominating coaching sessions in a way that prevents other participants from benefiting.

  • - Forum Misconduct: Posting inflammatory, irrelevant, or offensive content in community forums.

  • - Unauthorized Promotion: Promoting external, unauthorized services or products within the community.

2.3.3.2 Non-Compliance and Non-Participation:

Non-compliance involves failure to meet program expectations. Examples include:

  • - Incomplete Assignments: Consistently failing to submit required tasks. Missing more than 3 consecutive scheduled community coaching calls and/or one to one coaching call sessions without prior notice or valid justification.

  • - Non-Attendance: Repeated absences from scheduled sessions without valid cause.

  • - Ignoring Feedback: Disregarding actionable advice or constructive feedback from coaches.

  • - Failing to submit any required assignments for 3 weeks or more.

2.3.3.3 Intellectual Property Violations:

Examples of intellectual property violations include:

  • - Unauthorized Sharing: Distributing course materials, templates, or resources without permission.

  • - Plagiarism: Presenting Company content as the Client’s own.

  • - Fraud: Representing the Company under pretense or without authorization.

  • - Trademark Infringement: Using the Company’s name, logo, or branding without authorization.


    Upon termination, the Client will forfeit any remaining program benefits and remain liable for the full program tuition as agreed.

2.3.4 No Refunds Upon Cancellation or Termination

  • - Non-Refundable Payments: All payments made toward tuition, including deposits, installment payments, and fees, are non-refundable (see Addendum for program tier deposit stipulations) and non-transferable.

  • - Waiver of Refund Rights: By enrolling, the Client expressly waives their right to any refund, partial or full, beyond the terms outlined herein.

2.3.5 No Transfer of Enrollment

  • - Non-Transferable Policy: Enrollment in the program is strictly personal and cannot be transferred to another individual or deferred to a future program.

  • - Rescheduling Exceptions: In extraordinary circumstances, the Company may allow rescheduling to a future cohort, at its sole discretion, provided the request is made in writing and all tuition payments are up to date.

2.3.6 Exceptional Circumstances

The Company may, at its sole discretion, consider exceptional circumstances for cancellation, such as:

  • 1. Medical Emergencies (with verifiable documentation).

  • 2. Military Deployment (with verifiable documentation).

  • 3. Natural Disasters or Acts of God affecting the Client's ability to participate.

In such cases, the Company may offer program credit or partial tuition forgiveness based on the progress of the Client and the program timeline.

Please Note: To request consideration for cancellation under exceptional circumstances, the following types of documentation are required to support your request:

  • - Medical Emergencies: An official letter or statement from your primary care physician or treating medical professional, detailing the nature of the emergency and how it impacts your ability to continue in the program.

  • - Military Deployment: An official letter or documentation from the relevant military establishment confirming your deployment and the dates during which you will be unavailable to participate.

  • - Natural Disasters or Acts of God: An insurance claim or official report confirming the occurrence of the disaster or event, and how it affects your ability to continue in the program.

2.3.7 Probation Terms for Non-Compliance and Late Payments

The Company enforces a probation policy to address non-compliance, late payments, and other breaches of the enrollment agreement.

2.3.7.1 Trigger for Probation

A Client may be placed on probation under the following circumstances:

  • 1. Grace Period:

  • - Clients are granted a 7-day grace period to make their payment.

  • - During this period, no penalties or late fees will be applied, but the client is encouraged to pay as soon as possible to avoid disruption in service.

  • - For International / Non - US clients we give 10 - day grace period as the banking process takes a bit longer than US transactions.

  • 2. Late Payments:

  • - Payments overdue by more than 7 calendar days from the due date.

  • 3. Breach of Participation Standards:

  • - Repeated non-participation as defined in Section 2.3.3.

  • - Missing scheduled coaching calls, sessions or failure to submit assignments for a consecutive period exceeding 3 weeks without valid justification.

  • 4. Violation of Program Code of Conduct:

Displaying disruptive behavior or failing to adhere to the program’s guidelines, as further detailed in Section 3.

2.3.7.2 Probation Period and Restrictions

Trigger for Probation

A Client may be placed on probation under the following circumstances:

  • - Late Payments: Payments overdue by more than 7 calendar days from the due date, as detailed in Section 2.5: Late Payments and Financial Penalties.

  • - Breach of Participation Standards: Repeated non-participation or non-compliance with program expectations, such as missing three or more consecutive scheduled sessions or failing to submit required assignments for a period exceeding three weeks without valid justification.

  • - Violation of Program Code of Conduct: Engaging in disruptive behavior, as outlined in Section 2.3.3.

Probation Period Duration

The probation period will last:

  • - 21 calendar days for the 90-Day Creative Business Accelerator Program.

  • - 45 calendar days for the 6-Month Creative Business or VIP Concierge Creative Business Done For You Program.

Probation Restrictions

During probation, the following restrictions will apply:

1. Limited Program Access:

  • - Temporary suspension from members-only platforms, including Telegram groups, online communities, and live sessions.

  • - Access to previously provided materials remains limited to encourage compliance.

    2. Suspension of One-on-One Coaching Calls:

  • - Any scheduled one-on-one sessions will be suspended during the probationary period.

    3. Restricted Participation in Group Activities:

  • - Participation in community coaching calls will be limited. The Client will not be able to attend nor be permitted to actively participate (e.g., speaking or posting in community forums).

Resolution of Probation

Probation will be lifted if, within the probation period, the Client:

  • - Pays all outstanding balances, including any late fees as outlined in Section 2.5.

  • - Submits any missing assignments or program deliverables.

  • - Provides a written acknowledgment of compliance with program terms and conditions.

Failure to Resolve Probation

If probation is not resolved within the specified timeframe, the Client will face immediate termination as outlined in Section 2.3.7.4.

2.3.7.3 Resolution of Probation

The Client may be restored to full program access if all of the following conditions are met within the 21-day probation period (for 90-day Creative Business Accelerator) or 45-day probation period (for 6-Month Creative Business & VIP Concierge Creative Business Done For You Program):

  • 1. Full Payment of Outstanding Balance, Including Late Fees.

  • 2. Submission of Any Outstanding Assignments or Program Deliverables.

  • 3. Written Acknowledgment of Compliance with Program Terms and Conditions.

Upon meeting these conditions, the Company will reinstate the Client’s access to all program benefits and notify them in writing of the end of the probationary period.

2.3.7.4 Termination Following Probation

If the Client fails to resolve their probation status within the designated probation period, the following actions will be taken:

1. Immediate Termination of Program Access

Upon failure to meet probationary conditions, the Client’s enrollment will be terminated. This includes:

  • - Immediate revocation of access to all program materials, coaching sessions, members’ portals, and community platforms.

  • - Forfeiture of all remaining program benefits, without eligibility for reinstatement or refund.

    2. Outstanding Balance and Liability

The Client remains fully liable for the entire program tuition, including any unpaid installments, late fees, and penalties accrued during the probation period as outlined in Section 2.5. This liability persists even if the Client has completed the program, ensuring that all financial obligations are met in full.

- In the event that the program end date passes and there remains an outstanding balance, the Client will no longer be eligible for probation. Instead, after a 7-day late fee grace period, the Client will have an additional 72 hours to settle the outstanding balance. Failure to do so will result in the account being sent directly to collections, bypassing further probation, as the obligation has extended beyond the program's completion.

3. Referral to Collections

Any unpaid balance will be referred to a third-party collections agency after the probation period. The Client will be responsible for all additional costs, including but not limited to:

  • - Agency fees.

  • - Legal fees and court costs incurred in the collection process.

    4. Legal Action for Recovery

The Company reserves the right to pursue legal action for the recovery of outstanding amounts. This may include:

  • - Filing a civil lawsuit for breach of contract.

  • - Seeking compensation for damages, including legal expenses.

2.3.7.5 Collections Process

  • 1. Third-Party Collections:

  • - Accounts overdue beyond the 21-day probation period (for 90-day Creative Business Accelerator) or 45-day probation period (for 6-Month Business & VIP Concierge Creative Business Done For You Program) will be referred to First Federal Credit Control (FFCC) or a similar collections agency.

  • 2. Credit Reporting:

  • - Referral to collections may result in a negative impact on the Client’s personal and business credit scores.

  • 3. Additional Costs:

  • - The Client will bear all additional costs incurred during the collections process, including but not limited to legal fees, court fees, and agency fees.

2.4 No Chargebacks or Payment Disputes

Acknowledgment of Payment Responsibility:

By enrolling in the program and making payment, the Client acknowledges full understanding of and agreement to these terms.

Specific Waiver Language:

  • 1. The Client waives their right to file chargebacks or negative disputes with their credit card issuer, bank, or payment processor.

  • 2. Any attempt to initiate a chargeback or payment dispute will result in immediate legal action and additional fees, including but not limited to:

  • - $250 administrative processing fee per dispute

  • - Recovery of the original payment amount plus legal and collection costs

Internal Resolution Requirement:

The Client agrees to resolve any payment disputes directly with the Company. The Company will provide a written acknowledgment of the resolution via email within 10 business days.

2.5 Late Payments and Financial Penalties

2.5.1 Late Payment Fee and Compounding Penalties

Any payment not received within 7 calendar days of the due date will incur a 10% late fee on the outstanding balance. This late fee will compound every 7 calendar days until the total overdue amount, including accumulated late fees, is paid in full.

2.5.2 Suspension of Program Access

If payment is more than 7 calendar days late, the Client’s access to program materials, coaching sessions, and community platforms will be temporarily suspended. Access will be reinstated only after the outstanding balance, including all late fees, is fully paid.

2.5.3 Termination for Prolonged Non-Payment

If payment is more than 21 calendar days late (for 90-Day Creative Business Accelerator) or 45 calendar days late (for 6-Month Creative Business & VIP Concierge Programs), the Client will be subject to permanent termination from the program. Termination includes:

  • - Immediate revocation of access to all program materials, sessions, and platforms.

  • - Referral of the account to a third-party collections agency.

  • - Additional penalties as outlined in the Collections Process (Section 2.8).

2.5.4 Collections Process

Any account overdue beyond the specified timeframes will be referred to a collections agency.

  • - The Client will bear all additional costs incurred, including legal fees, court costs, and collections agency fees.

  • - Referral may impact the Client’s personal and business credit scores.

2.5.5 Payment Plan Defaults

Clients on payment plans who miss a scheduled installment will be immediately subject to the late payment penalties outlined above. Failure to remedy the missed installment within the probation period will result in termination as specified in Section 2.5.3.

2.5.6 No Waiver of Late Fees

The Client acknowledges that late fees will not be waived under any circumstances, except in cases of documented Exceptional Circumstances as outlined in Section 2.3.6.

2.6 Payment Processing Fees (Credit Cards, ACH/Wire Transfers)

All credit or debit card transactions as well as ACH/Wire Transfers will incur a 3.6% processing fee. This fee is separate from tuition and will not apply toward the program balance.

2.7 Account Suspension and Termination for Non-Payment

  • - Suspension: Accounts more than 7 days past due will be suspended, limiting access to all program materials and services.

  • - Termination: Accounts more than 21 days past due will be terminated, and the Client’s account may be sent to a third-party collections agency.

2.8 Collections and Legal Remedies

If the Client fails to make payments or resolve outstanding balances as detailed in Section 2.5 and Section 2.3.7.4, the following measures will apply:

1. Referral to Collections

  • Unpaid balances exceeding 21 calendar days (for 90-Day Creative Business Accelerator) or 45 calendar days (for 6-Month Creative Business or VIP Concierge Program) will be referred to a third-party collections agency, such as First Federal Credit Control (FFCC).

    2. Credit Reporting and Financial Impact

    • - Referral to collections may result in negative reporting to credit bureaus, affecting both personal and business credit scores.

    • - The Client acknowledges and accepts this risk as part of the payment default process.

      3. Additional Costs

    The Client will bear all additional costs related to the collections process, including but not limited to:

    • - Collection agency fees.

    • - Legal and court fees.

    • - Administrative processing fees.

      4. Legal Action

    The Company reserves the right to initiate legal proceedings to recover unpaid balances. This includes filing lawsuits for breach of contract and seeking recovery of:

    • - Outstanding tuition.

    • - Accrued late fees and penalties.

    • - Associated legal costs.

      5. Indemnification for Legal and Collection Actions

    The Client agrees to indemnify the Company for any costs incurred as part of the collections or legal processes, including but not limited to reasonable attorney’s fees and court costs.

2.9 Refund, Transfer, and Program Continuity Policies

No Refund Policy:

  • - All tuition payments are final, non-refundable, and non-transferable beyond the 72-hour grace period following the initial deposit.

    Non-Transferable Enrollment:

  • - Program enrollment is exclusive to the enrolled Client and cannot be transferred to another individual or future program date.

Program Continuity:

  • - In the event of unforeseen circumstances requiring program adjustments, the Company reserves the right to reschedule or modify program content and delivery without altering the non-refundable nature of tuition.

3. CANCELLATIONS, TERMINATIONS & WITHDRAWALS:

3.1 Cancellations and Termination by the Company

The Company reserves the right to terminate the Client’s participation for cause, including but not limited to:

  • - Disruptive Behavior (Section 2.3.3.1)

  • - Non-Compliance (Section 2.3.3.2)

  • - Intellectual Property Violations (Section 2.3.3.3)

Termination for cause results in immediate forfeiture of all payments, with no refunds or credits issued.

3.2 Withdrawal by the Client

Withdrawals are permitted only with written notice via email to [email protected]. No refunds or credits will be issued, and the Client remains liable for any outstanding balance.

If a Client’s behavior or lack of participation triggers probation or violates the terms outlined in Section 2.3.2, the Company reserves the right to initiate a forced withdrawal under the following conditions:

1. Behavioral Violations, Non-Compliance or Disruptive Behavior:

Instances of repeated disruptive behavior (see Section 2.3.3.1), including, but not limited to:

  • - Harassment or disrespect toward instructors or fellow participants.

  • - Persistent refusal to follow program guidelines or instructions.

  • - Attempts to undermine the program’s structure or reputation.

2. Failure to Resolve Probation Status:

  • - If a Client remains on probation past the 21-day probation period (for 90-day Creative Business Accelerator) or 45-day probation period (for 6-Month Creative Business & The Rich Creative™ Creative Business Done For You Program) without resolving the identified issues, they will be subject to involuntary withdrawal from the program.

3. Immediate Expulsion:

  • - In severe cases, including fraud, theft of intellectual property, or defamation (as outlined in Section 2.3.3.3), the Company reserves the right to immediately withdraw the Client without prior probation.

3.3 Re-Enrollment Policy

  • - Clients who have voluntarily or involuntarily withdrawn from the program may be eligible to re-enroll under the following conditions:

1. Written Approval:

  • - Re-enrollment requests must be submitted in writing and are subject to the Company’s approval.

2. Payment of Outstanding Balances:

Any outstanding balances from the previous enrollment must be paid in full before re-enrollment is considered.

3. New Enrollment Fee:

  • - A re-enrollment fee of $500 will apply in addition to standard program tuition.

4. Limited Eligibility:

  • - Clients who were withdrawn due to severe behavioral violations, non-compliance ,or intellectual property violations may be permanently barred from re-enrollment at the Company’s discretion.

4. CONFIDENTIALITY AND INTELLECTUAL PROPERTY

The Client agrees to maintain the confidentiality of all program materials and proprietary information, including but not limited to:

  • - Program course materials, resource guides, members portals, templates, and tools.

  • - Coaching call recordings. replays and internal communications.

  • - Personal or business information shared by other participants.

Prohibited Actions:

  • - Reproduction, distribution, or resale of any program materials.

  • - Sharing login credentials or providing unauthorized access to any program portals or resources.

    Any breach of confidentiality or unauthorized use of the Company’s intellectual property may result in immediate termination of program access, and the Client agrees to pay liquidated damages of $10,000 or actual damages, whichever is higher, in addition to any legal remedies.

5. ATTENDANCE AND PARTICIPATION

5.1 Coaching Calls and Mastermind Meetup Attendance

The Client is expected to attend all scheduled sessions, whether community or one-on-one.

  • - Confirmation Policy: Clients must confirm coaching call attendance within 24 hours of receiving reminders.

  • - Grace Period - One-one One: A 15-minute grace period is allowed for tardiness for one-on-one coaching calls; sessions may be canceled without rescheduling after this time.

  • - Grace Period - Community Coaching Calls - A 10-minute grace period is allowed for tardiness for community coaching calls; no entry will be permitted after this time, unless a notification was given prior to the call that Client will be tardy beyond the grace period mark.

  • - Mastermind Meetups: Client is responsible for attending all in-person Mastermind Meetups that allotted to them based on the chosen tier program of enrollment. There will be no extensions or roll over Mastermind Meeting invitations given beyond the amount that is allotted within the duration of the enrolled program.

5.2 Excused Absences

Excused absences include medical emergencies, family emergencies, and natural disasters. Proper documentation may be required if requested.

6. LIMITATION OF LIABILITY

6.1 General Limitation of Liability

To the fullest extent permitted by applicable law, Good Girl Enterprises LLC, doing business as Vocal Wallstreet® (the "Company"), shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the Client’s participation in the Program, including, but not limited to:

1. Loss of Income or Profits:

  • - Any loss of income, revenue, business opportunities, or anticipated savings resulting from the Client’s use of, or inability to use, the Program materials, tools, or resources.

    2. Data Loss or System Failures:

  • - Any data loss, service interruptions, or system failures arising from the Client’s misuse of third-party platforms, software integrations, or other tools recommended or provided as part of the Program.

    3. Program Results:

  • - The Company does not guarantee specific results or outcomes from participation in the Program. Success depends on various factors, including the Client's commitment, effort, and application of provided materials.

    4. Third-Party Services or Products:

  • - The Company shall not be held liable for the performance, availability, or quality of any third-party services, products, or platforms recommended during the Program, including but not limited to payment processors, marketing tools, or software systems.

    5. Indirect Loss:

  • - Indirect losses, such as “opportunity cost” or “anticipated earnings,” are not recoverable.

    6. Program Risks:

  • - Client acknowledges that any business endeavors involve inherent risks, and participation in the Program does not eliminate those risks.

6.2 Intellectual Property and Confidentiality

The Company shall not be liable for any unauthorized use, reproduction, or distribution of its proprietary materials by the Client or any third party.

1. Client Responsibilities:

  • - The Client assumes full responsibility for safeguarding their access to Program materials and ensuring confidentiality as outlined in Section 4.

  • - Any unauthorized sharing of the Company’s intellectual property will result in immediate termination and possible legal action.

2. Third-Party Breaches:

  • - The Company is not liable for breaches or unauthorized access caused by third-party service providers or platforms utilized by the Client during the Program.

6.3 Force Majeure

The Company shall not be liable for delays or failure to perform any part of the Program due to causes beyond its control, including but not limited to:

  • 1. Natural disasters (e.g., earthquakes, hurricanes, floods).

  • 2. Acts of government (e.g., lockdowns, regulatory changes).

  • 3. Cyberattacks or security breaches beyond the Company’s reasonable control.

  • 4. Power outages, internet disruptions, or other technical failures.

In such events, the Company reserves the right to reschedule or adapt the Program delivery without liability or refund.

6.4 Liability Cap

  • - Notwithstanding any damages that the Client may incur, the Company’s total liability under this Agreement, or in connection with the Program, whether arising from breach of contract, tort (including negligence), or any other legal theory, shall be limited to the total amount of tuition fees paid by the Client to the Company.

6.5 Indemnification by the Client

  • - The Client agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or connected with:

  • 1. The Client’s breach of this Agreement or any applicable laws.

  • 2. Any unauthorized use or distribution of the Program materials.

  • 3. Claims made by third parties due to the Client’s conduct during or after Program participation.

6.6 No Liability for Client Actions

The Company assumes no responsibility for decisions, actions, or results arising from the Client’s implementation of the Program’s advice, strategies, or materials. The Client acknowledges that they are solely responsible for the outcomes of their business or personal endeavors.

7. GOVERNING LAW AND DISPUTE RESOLUTION

7.1 Governing Law

This Agreement and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

  1. Jurisdiction Consent:

The Client irrevocably agrees to submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida for the resolution of any disputes or claims arising out of this Agreement.

  1. Choice of Law Clause:

Any ambiguities or disputes concerning this Agreement will be resolved in accordance with Florida law, which shall govern its interpretation, validity, and enforceability.

7.2 Dispute Resolution Process

Step 1: Mandatory Notification of Dispute

The Client must notify the Company in writing via email of any dispute, claim, or controversy within 10 business days of the event giving rise to the dispute. Such notification must include:

  • - A detailed description of the dispute.

  • - Any relevant supporting documentation.

  • - Proposed resolution.

Notification shall be sent to [email protected] with a copy to [email protected].

Step 2: Good Faith Negotiations

The parties agree to engage in good faith negotiations to resolve the dispute amicably within 30 calendar days of receiving the notification. Both parties shall cooperate in scheduling and attending at least one virtual or in-person meeting to attempt resolution.

7.3 Mediation and Arbitration

Mandatory Mediation

If the dispute is not resolved through good faith negotiations, the parties agree to submit the matter to mandatory mediation administered by a mutually agreed-upon mediator in Miami-Dade County, Florida.

  1. The costs of mediation shall be shared equally by both parties.

  2. The mediation must take place within 30 days of the failed negotiation period unless both parties agree to an extension.

Binding Arbitration

If mediation fails, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

  1. Arbitrator Selection:

A single arbitrator with experience in commercial and contract law will be selected in accordance with AAA rules.

  1. Venue and Language:

The arbitration shall be conducted in Miami-Dade County, Florida, and the language of arbitration shall be English.

  1. Costs and Fees:

Each party shall bear its own legal fees and costs, except that the prevailing party in arbitration shall be entitled to recover reasonable attorneys’ fees, arbitration costs, and any awarded damages or relief.

  1. Pre-Arbitration Fee Disclosure:

Both parties agree to an upfront disclosure of fees associated with arbitration to ensure transparency.

  1. Scope of Arbitrator's Authority:

The arbitrator shall have the authority to award monetary damages, injunctive relief, or other equitable remedies but may not modify the terms of this Agreement.

  1. Confidentiality of Arbitration:

Arbitration proceedings shall remain confidential

Final and Binding Decision:

The arbitrator’s decision shall be final and binding on both parties and enforceable in any court of competent jurisdiction.

7.4 Waiver of Jury Trial and Class Action

Waiver of Jury Trial:

To the extent permitted by law, the Client and the Company waive their right to a trial by jury in any court action or proceeding related to any dispute under this Agreement.

Waiver of Class Actions:

The Client agrees that any claims or disputes against the Company shall be brought solely in the Client’s individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator shall not consolidate more than one person’s claims or preside over any form of a representative or class proceeding.

7.5 Injunctive Relief

The Company reserves the right to seek injunctive or equitable relief in a court of competent jurisdiction to prevent or address a breach of the Agreement, including but not limited to:

  • - Unauthorized use, reproduction, or distribution of the Company’s proprietary materials.

  • - Violation of confidentiality or non-solicitation provisions.

  • - Any other material breach that may result in irreparable harm to the Company.

7.6 Small Claims Exception

Notwithstanding the above, either party may bring a claim in small claims court in Miami-Dade County, Florida, if the claim qualifies for small claims jurisdiction and does not involve injunctive or equitable relief.

7.7 Statute of Limitations

Any claim or dispute arising out of this Agreement must be filed within one (1) year from the date the claim arose, or it shall be forever barred, regardless of any statute or law to the contrary.

ACKNOWLEGEMENT AND ACCEPTANCE:

By completing your purchase and clicking the “I Agree” button at checkout, you confirm that you have read, understood, and agree to be legally bound by the terms and conditions outlined in this Agreement and any applicable Addendums.

This acknowledgment is binding in lieu of a physical signature and constitutes your full acceptance of the terms of this Agreement, including all payment, refund, and participation policies.

If you do not agree to these terms, you must not complete your purchase. Your continued participation in the program or use of Company services constitutes your ongoing agreement to these terms.

For any questions or clarifications regarding this Agreement, please contact us at [email protected] and cc: [email protected] before proceeding with your purchase.